Refund policy
We at Sara Naqvi strive to provide you with the best shopping experience possible. Due to the nature of our business and our commitment to efficient order processing, we regret to inform you that once an order is placed, it cannot be canceled under any circumstances. This includes orders for all items.
Please review your order carefully before completing the purchase to ensure that all items, quantities, sizes, and colors are correct. We understand that circumstances may arise that prompt a desire to cancel an order; however, we are unable to accommodate cancellations once an order has been submitted.
In rare cases where an exception may be warranted, such as an error on our part, we will review the situation on a case-by-case basis and may offer a resolution at our discretion.
Please review your order carefully before completing the purchase to ensure that all items, quantities, sizes, and colors are correct. We understand that circumstances may arise that prompt a desire to cancel an order; however, we are unable to accommodate cancellations once an order has been submitted.
In rare cases where an exception may be warranted, such as an error on our part, we will review the situation on a case-by-case basis and may offer a resolution at our discretion.
RETURN AND EXCHANGE
At Sara Naqvi, we take pride in the quality of our products. Due to our commitment to maintaining the highest standards, we do not accept returns or exchanges on any purchases. All sales are final.
We encourage customers to carefully review product details, including sizing information and color descriptions, before making a purchase. If you have any questions about a specific item, please contact our customer service team for assistance prior to completing your order.
In the rare event that you receive a damaged or defective item, please reach out to us within 48 hours of receiving your order, and we will work to resolve the issue promptly.
We encourage customers to carefully review product details, including sizing information and color descriptions, before making a purchase. If you have any questions about a specific item, please contact our customer service team for assistance prior to completing your order.
In the rare event that you receive a damaged or defective item, please reach out to us within 48 hours of receiving your order, and we will work to resolve the issue promptly.
RESTRICTION AND CHARGEBACK
By entering into this Agreement, the Customer acknowledges and agrees that initiating a chargeback with their bank at any time during the course of performance of obligations under this Agreement after making the payment in accordance with the obligations assumed by the Customer under this Agreement or after delivery of the products to the Customer is strictly prohibited. If the Customer initiates or attempts to initiate a chargeback request at any time, whether during the course of performance of obligations under this Agreement or after delivery of the products to the Customer, it shall be considered a material breach of this Agreement. In the event that the Customer initiates a chargeback, the Customer acknowledges and agrees that the Company shall have the right to take immediate legal action to recover any losses incurred as a result of the chargeback. Such losses may include, but are not limited to, the cost of the products, any chargeback fees imposed by financial institutions, and legal fees associated with enforcing this clause. Furthermore, the Customer acknowledges and agrees that the Company reserves the right to report the chargeback incident to appropriate credit reporting agencies, which may negatively impact the Customer's creditworthiness. While placing an order and depositing the purchase price with the Company, the Customer acknowledges that they have read, understood, and agreed to this chargeback restriction clause, and that they will be held fully responsible for any breaches of this clause.
The Customer understands and irrevocably agrees that in case of initiation of any chargeback requests, the terms and conditions provided in this Agreement shall have an overriding effect over any other terms and conditions, including those of banks, financial institutions, payment gateway providers, or any other third party. This chargeback restriction clause is intended to protect the Company against fraudulent chargebacks and to ensure the fair and respectful resolution of any disputes that may arise during the course of this Agreement.